The Bank Secrecy Act (BSA) is the primary anti-money laundering (AML) law in the United States. Although technology has been at the heart of AML compliance for years, new technologies are bringing more sophisticated and efficient approaches to AML compliance, with the goal of reducing compliance costs for large and mid-tier banks.
AML compliance generally is based on identifying transactions that fall outside the [...Continue Reading]
I came across Ron Shevlin’s post on the trouble with content marketing for banks, and think he makes some excellent points. While his advice should really be considered for all kinds of content marketing, it applies particularly to banks because of their fairly unique position providing the types of content their varying audiences might want from them (not lifestyle and health, we suspect). [...Continue Reading]
It’s right in the middle of the Thanksgiving holiday here in the United States. After this, it’s time to think about wrapping up the year and making predictions for next year. In this post, you will find just what you were looking to read over the weekend: the five payments reports that will give you the information you need for those year-end decks.
There’s [...Continue Reading]
Branch traffic has been decreasing for years, but for community banks especially, the branch remains a focal point for the most important advantage a bank has: building personal relationships. At the heart of the process is a word that many fear and some loath: sales.
Both relationships and sales are the keys to success to banks in the digital age.
At the recently held [...Continue Reading]
The antagonism between tech companies and banks in the payments market is turning toward alliance. Digital giants and fintech startups supposedly poised to gobble up bank customers and the defensive banks commonly considered blind and slow are finally seeing the mutual benefit of collaboration. Although warnings for banks to go digital and mobile are still dire, and predictions that banks will have their lunch [...Continue Reading]
For the 30 years I have been involved as a journalist and marketer in the industry, the message to banks has been all about the electronic future of banking customer relationships. At that time, we talked about electronic banking: now it’s digital banking.
“Digitization is increasingly an imperative. Banks must digitize how they interact with clients or they will be left behind,” said Jamie [...Continue Reading]